TrainersEye
TrainersEye
These Terms of Use are published in English. The English version is the legally binding version; summaries in other languages are provided for convenience.
The TrainersEye platform, website and mobile applications (together, the "Service") are provided by TrainersEye Technologies LLC, a limited liability company organised under the laws of the State of Ohio, United States, with its registered address at 940 Vauxhill Ln, Powell, Ohio 43065, United States.
In these Terms, "we", "us" and "our" mean TrainersEye Technologies LLC. "You" means the individual or organisation using the Service.
The Service is powered by MoPro, a movement-science engine developed and owned by TrainersEye Technologies LLC. References in these Terms to the Service include MoPro and all tools built on it.
By downloading, accessing or using the Service, you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
You must be at least 13 years old to use the Service. If you are under 18 (or the age of majority in your jurisdiction, if higher), you may use the Service only with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use. Subscriptions purchased through the App Store or Google Play are subject to those stores' own age and family-purchase rules. The Service is intended for fitness, coaching, rehabilitation and sports-science professionals and for informed individual users.
If you use the Service with clients, patients or athletes, you are responsible for holding any qualifications, registrations, licences or insurance required in your jurisdiction.
TrainersEye provides educational decision-support for movement professionals. It generates training sessions, mobility protocols, rehabilitation plan structures, nutrition guidance, movement assessments and reference documentation.
The Service is not a medical device. It does not diagnose, treat, cure or prevent any disease or condition. Outputs are educational in nature and must be interpreted and applied by a qualified professional exercising independent judgement.
Where the Service presents modelled values — force curves, joint angles, activation profiles, risk indicators or similar — these are illustrative schematics, not measured data, unless explicitly stated otherwise. Camera-based measurements from a consumer device are estimates and carry error.
Physical training carries inherent risk of injury. You are solely responsible for deciding whether any exercise, protocol or plan is appropriate for you or for a person in your care.
The Service is offered on three subscription plans:
| Plan | Included |
|---|---|
| General | 7 tools |
| Pro | General plus 8 tools |
| Clinical | Pro plus 8 tools (all 23 tools) |
MoPro AI is available free of charge to all users of the application, with or without a subscription. The current price of each plan is shown in the App Store (and, when the Android application is released, in Google Play) in your local currency before you confirm a purchase.
Prices vary by country and are shown in your local currency at the point of purchase, which is the authoritative price for your purchase. In territories where prices are displayed inclusive of tax, the price shown is the total you pay.
Subscriptions purchased in our iOS application are processed by Apple Inc., which acts as merchant of record. Payment is charged to your Apple ID account at confirmation of purchase. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the end of that period. You can manage and cancel your subscription at any time in your App Store account settings.
The Android application is not yet publicly available. When it is released, subscriptions purchased in it will be processed by Google LLC. The subscription renews automatically until cancelled, and can be managed in Subscriptions on Google Play.
New subscribers may be offered a free trial. The length of any trial and its terms are shown in the app store before you confirm. The application may also provide a time-limited free period for the General tools, with the days remaining shown on the Home screen. Unless cancelled at least 24 hours before the trial ends, the subscription converts automatically to a paid subscription at the standard price for the selected plan and period.
Free trial eligibility is determined by the app store and is generally limited to one trial per account across all plans in the same subscription group. Where a free trial is offered, any unused portion is forfeited if you purchase a subscription before the trial ends.
You may cancel at any time. Cancellation stops future renewals; it does not refund the current period, and you retain access until the end of the period already paid for.
Refunds are handled by the app store, not by us. Because Apple and Google act as merchant of record, we cannot issue, expedite or decline a refund. Requests for Apple purchases go to reportaproblem.apple.com; requests for Google Play purchases go through Google Play's refund process. Their policies apply.
Where a subscription is purchased directly from us rather than through an app store, our own refund policy applies as stated at the point of purchase.
We may change subscription prices. Where a change affects an existing subscription, you will be notified in advance in accordance with the applicable app store's rules, and given the opportunity to accept the new price or cancel before it takes effect. Continued use after a price change takes effect constitutes acceptance.
You agree not to:
We may suspend or terminate access for breach of this section without refund.
You retain ownership of information you enter into the Service, including client details, measurements, photographs and notes ("Your Content"). You grant us a limited licence to process Your Content solely to provide the Service to you.
If you enter information about another person — a client, patient or athlete — you are responsible for having a lawful basis to do so, for obtaining any consent required in your jurisdiction, and for complying with applicable data-protection and health-privacy law. You act as the controller of that information; we act as a processor on your behalf.
Our handling of personal data is described in our Privacy Policy.
The Service, including its software, interfaces, exercise libraries, generated documentation templates, figures, icons, reference plates, scoring frameworks, trade marks and all associated intellectual property, is owned by TrainersEye Technologies LLC or its licensors and is protected by copyright and other laws.
Subject to these Terms and your active subscription, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service and to use documents you generate in your own professional practice, including sharing them with your own clients. This licence does not permit redistribution, resale, publication or use of generated output as a standalone product or dataset.
Educational content contributed under a Creative Commons licence retains that licence and is marked accordingly.
The Service relies on third-party providers, including app stores, payment processors, cloud hosting, content delivery and AI inference providers. Their availability and terms are outside our control. Links to third-party sites are provided for convenience and do not constitute endorsement.
We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, add to or discontinue features at any time. Where we discontinue a material feature covered by your active paid subscription, we will provide reasonable notice.
Scheduled maintenance, third-party outages and force-majeure events may interrupt the Service without liability.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.
We do not warrant that the Service will be error-free, that outputs will be accurate or suitable for any particular person, or that defects will be corrected. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAINERSEYE TECHNOLOGIES LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.
You agree to indemnify and hold harmless TrainersEye Technologies LLC and its members, officers, employees and agents from any claim, demand, loss, liability or expense, including reasonable legal fees, arising from your use of the Service, your breach of these Terms, your professional advice or treatment of any third party, or your handling of another person's data.
You may stop using the Service at any time and cancel your subscription through the relevant app store. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued provision is not commercially viable.
On termination, your licence ends and access to paid features ceases. Sections 11, 12, 15, 16, 17 and 19 survive termination.
These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute shall be brought exclusively in the state or federal courts located in Delaware County, Ohio, and you consent to the personal jurisdiction of those courts. If you are a consumer resident in a jurisdiction whose law grants you the right to bring proceedings locally or to rely on mandatory local consumer protections, this section does not remove that right.
Before commencing formal proceedings, please contact us at support@trainerseye.com so we can try to resolve the matter directly.
We may update these Terms from time to time. The effective date at the top of this page shows when the current version took effect. Where changes are material, we will provide reasonable notice through the Service or by email. Continued use after changes take effect constitutes acceptance. If you do not accept the changes, you should stop using the Service and cancel your subscription.
Questions about these Terms:
TrainersEye Technologies LLC
940 Vauxhill Ln
Powell, Ohio 43065
United States
General: support@trainerseye.com
Privacy: privacy@trainerseye.com